How can we help?

Email hi@greenroom.live about anything — a bug, a missing venue, a wrong show time, or an idea. A real person reads every message, usually within a day. In the app you can also use Me → Settings → Email a real human.

I didn't get my sign-in email

Check spam and promotions, and give it a minute. Links expire after a short time, so request a new one if it's been a while. On iPhone, open the link on the same phone. You can also sign in with Apple or add a passkey in Settings to skip email next time.

Why can't I connect Spotify?

Spotify limits how many people a new app can connect while it's in review, so Spotify is invite-only for now. Everyone can build their taste without it: import from Last.fm, paste or screenshot your top artists, connect Apple Music on iPhone, or tap artists in the taste builder (Settings → Your taste).

A show is wrong or missing

Listings refresh every night from venues and ticket sites. If something's off, email us the show and venue and we'll fix it.

Reporting and blocking

In the iPhone app, tap ⋯ on a diary entry, review or concert buddy to report or block them; on the web, use Report or Block on their profile. We review reports within 24 hours. See the terms of use for what isn't allowed.

Deleting your account

Web: Settings → Delete account. iPhone: Me → Settings → Delete account. This permanently erases your account and everything in it. More in our privacy policy.